FAQ

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What is eFreight360 for Air Carriers?

eFreight360 for Air Carriers is a breakthrough cloud based software application.  It can be uses by air carriers as a complete stand alone portal or it can be easily integrated into existing portal functionality.  In any event it will be your own completely branded site.  It completely digitized the air cargo booking, pricing, documentation creation and distribution.  It automatically completes all ePouch documentation and communicates that data to all stakeholders.  eFreight360 provides storage and instant retrieval of all shipping documentation for statutory periods required by the industry.

Give me one a reason why I should not try eFreight360.

There is far from just one. If you’re in the air freight business you owe it to your company and yourself to try eFreight360.

What about GREEN?

eFreight360 is green from the ground up! Our technology saves tons of paper each year.

What about my Mobile Devices?

eFreight360 is fully accessible from any device including Desktops, Tablets, SmartPhones. All popular operating systems are supported including Android, Apple and Microsoft.

I want to give my customers a better experience when they deal with us. Does eFreight360 help?

Yes. The list is endless in the ways eFreight360 will make it easy for your customers to do business with you instead of your competition.

How can eFreight360 have so much functionality, be so easy to use and still be so inexpensive?

We have worked hard to understand the needs of the air cargo industry and fully support the IATA e-Freight initiative. This has resulted in a next generation product that everyone can use effectively and afford. We also utilize the most powerful underlying technologies available.

How much eAWB and ePouch Data can I store on eFreight360?

You can store an unlimited amount of data for an unlimited time. Storage is included in our price.

What about training?

We have web based instructor led training weekly in rotating time zones. We also have extensive user manuals and videos. Chances are you will be able to effectively use eFreight360 on your first try.

Where does my data reside? Is it secure?

eFreight360 employs military level security throughout. eSignatures are fully supported. We use Amazon Web Services for our IaaS and they provide all the computer and communications power you will ever need.

I need to be a computer geek to successfully use eFreight360 – don’t I?

Absolutely not! eFreight360 was developed to be so EASY – EASY – EASY that anyone can effectively use it, even those with minimal computer savvy.

Are all the forms available that I need?

Definitely. All of the IATA forms are available for you to use once you sign in. You can also include your company’s logo throughout the system.  We also support any special forms you may need.

Can I book cargo the way I’m doing it now and still get benefit from eFreight360?

Absolutely! We recommend that your customers book inside of eFreight360 because we capture that data and transfer it to all the other forms you need for the ePouch automatically.

Does eFreight360 have an API ? Can I integrate with my current enterprise systems?

We have powerful API capability available. Call us and we will recommend the best way to meet your objectives.

I want to import digital “paperless” information from shippers. Can I do that?

Yes. eFreight360 makes this easy.

How many users can my company have?

As many as you need. Just invite your co-workers, colleagues and partners to Sign Up for a Free Account

How are you priced?

From “pay as you go” to highly discounted monthly commitments we have a price that is right for you. No deposits or long term contracts required.

Will eFreight360 run on my computers?

eFreight360 actually runs in the cloud. So as long as you can connect to the internet you can run the system effectively from any device.

How does eFreight360 compare with other solutions?

See for yourself.

Features eFreight360 Others
Open System Yes No
Allow customers to book cargo space, price, document and digitally distribute air cargo data your with your Airline Yes Yes (very limited)
Allow customers to book cargo space, price, document and digitally distribute air cargo data with multiple Airlines if you choose. Yes No
Receive digital packing lists from shippers ERP Systems that automatically fills out all required forms – no Keying* Yes No
Electronically Communicate XML ePouch Forms to any Stakeholder* Yes No
Multiple Devices* (PC’s, Smart Phones, All Tablets) Yes No
Multiple Languages/Alphabets Yes No
Handle any Paper Reduction Initiative Yes No
Easily get multiple quotations on any schedule* Yes No
Affordable & Easily Usable by Any Size Organization Yes No
Handles Spot pricing Yes No
Manifest & Consolidation Tools (rev 2) Yes No

*A “Must Have” capability.

I am a solution provider. Can I integrate eFreight360 functionality into my solution?

Definitely. Call us and we will be happy to discuss your special requirements.

I’m having trouble running eFreight360. What can I do?

Email our support staff or use the in-product and website help pages to contact our support staff and we will be glad to work with you to resolve any issue you may have.

I have questions for you. What can I do?

Contact eFreight360 or the in-product website help pages. Either way we will immediately contact you to answer your questions.

Do you have a quick demo video

How eFreight360 Works